eCommerce Associate (full-time)
$33,280–$33,280 year
On-sitePeoria, Illinois, United States
Peoria, Illinois, United StatesOn-siteFull Time$33,280–$33,280 yearEntry LevelMedium
Full TimeEntry LevelMedium
Job Summary
Photograph merchandise using Android smartphones, list products by creating descriptions and posting them to the ClickGoodwill website, and sort inventory by researching accuracy and organizing titles. Maintain a safe and orderly work area while meeting and surpassing hourly production quotas. Cross-train in other areas to build skill base and value within the department. This role supports the operational goals of ShopGoodwill.com, the first e-commerce platform created and operated by a nonprofit organization.
Required Qualifications
- Minimum of 18 years of age
- Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality
- Is adept at reaching and surpassing quantity/quality quotas
- Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs
- Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values
- Attends to details and pursues quality in accomplishing tasks, including safety awareness
- Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
- Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance
- Has solid knowledge of G Suite, MS Office, and internet navigation
- Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world
- Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills
- Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed
- Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision
- Has the ability to see, comprehend and relate with customers; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers
- Reasonable accommodations may be made to enable people with disabilities to perform essential job functions
- Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement
- Regularly lift and/or move up to 50 pounds
- Can manage prolonged periods of sitting and working on a computer or handheld scanner
- Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting
- Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus
Desired Qualifications
- Customer Focus - Has the ability to see, comprehend and relate with customers; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers
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