eCommerce Analyst
$61,100–$86,500 year
On-siteMississauga, Ontario, Canada
Job Summary
eCommerce Analyst (12-Month Contract, Hybrid) supports Church and Dwight PurePlay accounts (e.g., Amazon.ca, Chewy.ca, Well.ca) by resolving operational challenges and executing online sales strategies. The role focuses on Amazon sales operations, cross-functional collaboration to enhance eCommerce execution, translating multiple data sets into actionable insights, and proactively resolving marketplace challenges to drive sustainable growth. Key responsibilities include managing Amazon chargeback disputes, backhaul and shipping standards coordination, item suppressions and Andon Cord issues, brand protection across Amazon, regular sales and media reporting, catalog maintenance and new item setup, and ad hoc analytics on market share, risks, and opportunities. Qualifications emphasize a Bachelor’s degree in Business/Marketing, 1-2 years eCommerce/account management experience, proficiency with Amazon Vendor/Seller Central, strong analytical and communication skills, and comfort with data visualization tools (Excel, Power BI). The posting notes AI usage in recruitment and Canada-specific eligibility and salary context for Ontario.
Required Qualifications
- Bachelor’s degree in Business, Marketing or a related field
- 1-2 years experience in eCommerce account management, Agency or CPG preferred
- Experience working with Amazon Vendor Central and/or Seller Central and managing chargeback disputes
- Highly proactive with proven ability to identify gaps, follow through with stakeholders and drive timely resolution
- Strong Analytical skills with proficiency in Excel, Power BI, and data visualization tools to analyze sales trends and track KPIs
- Ability to problem solve operational issues and manage multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills to work cross-functionally with internal and external stakeholders
- Experience with synthesizing large sets of data into clear and actionable insights
- Church & Dwight Canada may use AI tools as part of recruitment process
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