EARN Workforce Advisor

Provide excellent, prompt customer service to EARN enrollees by meeting one-on-one within a week of enrollment to set goals using the Goal 41T approach and complete action plans. Monitor progress through bi-monthly interactions, including face-to-face meetings, calls, and emails, while reviewing time and attendance reports to develop make-up plans as needed. Collaborate with instructors and counselors to implement job placement strategies, verify employment documentation, and coordinate transitions to Community Work Experience or wrap-around activities. Maintain case notes, submit required reports, and attend Impact and funder meetings to ensure compliance with contract requirements.