Early Morning Customer Service Rep
On-site · Bismarck, North Dakota, United States
Job Summary
Early Morning Customer Service Rep handles front desk duties and member interactions, including greeting potential members, answering calls, taking information for tours, assisting with sign-ups and cancellations, updating member accounts, and directing complex issues to supervisory staff. The role emphasizes delivering a superior member experience, problem solving, diplomacy, and effective communication, with responsibilities to maintain club neatness and support various member services tasks. Benefits include health coverage, insurance options, and opportunities for advancement; physical demands include standing/walking most of the shift and lifting up to 50 lbs. Minimum qualifications center on honesty, good work ethic and solid customer service and basic computer skills.
Required Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
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