E-Payment Settlement Officer
On-siteLagos, Lagos, Nigeria
Job Summary
Conduct daily settlement of electronic payment transactions across all channels while monitoring activities with payment switches, banks, and partners. Perform daily reconciliation of settlement General Ledger accounts, investigating breaks and maintaining supporting documentation within agreed timelines. Resolve settlement failures, delays, and exceptions by processing adjustments, reversals, and corrections in accordance with approved procedures. Prepare daily and weekly proof and reports, including exceptions and ageing reports, while providing operational performance metrics. Liaise with payment switches, fintech partners, and internal teams including Technology, Finance, and Risk to coordinate issue resolution. Ensure compliance with internal policies, operational procedures, and regulatory requirements while maintaining complete audit trails for all settlement activities.
Required Qualifications
- HND / B.Sc. in Accounting, Finance, Economics, Business Administration, or related field
- Sound understanding of electronic payment systems, banking operations, and settlement processes
- Minimum of 2–4 years' experience in banking operations, e-payment operations, settlement, reconciliation, or transaction processing
- Practical knowledge of Interswitch settlement, Mastercard settlement processing, and other electronic payment schemes
- Experience in General Ledger (GL) reconciliation, settlement exception management, and transaction investigation
- Proficiency in Microsoft Excel and other Microsoft Office applications, with the ability to analyze large transaction volumes and prepare operational reports
- Good understanding of banking controls, operational risk management, and regulatory requirements relating to payment operations
- High level of integrity, accountability, and professionalism
- Strong analytical and problem-solving skills
- Strong analytical and reconciliation skills
- Sound knowledge of electronic payment and settlement processes
- Understanding of banking operations and General Ledger reconciliation
- Excellent attention to detail and problem-solving ability
- Strong communication and stakeholder management skills
- Proficiency in Microsoft Excel and reporting tools
- Ability to work under pressure and meet strict deadlines
- High level of integrity, accountability, and professionalism
- Knowledge of banking applications and payment platforms
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