E-commerce Researcher Specialist
RemotePhilippines
PhilippinesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Research eCommerce brands, competitors, and customer sources to uncover actionable insights for CRO strategists. Analyze competitor ads, messaging, and creative angles while digging through reviews, forums, and social media to identify patterns in buying motivations. Use internal templates and AI tools like ChatGPT to structure findings, separate relevant data from noise, and document clear results with supporting evidence. Communicate gaps and critical discoveries to strategists within tight project timelines. This role supports growth partners for Shopify brands by turning raw information into strategic decisions that drive sales.
Required Qualifications
- Experience in eCommerce, customer psychology, marketing, or creative strategy
- Strong research and analytical skills
- Strong logical thinking and attention to detail
- Ability to find useful information quickly and accurately
- Strong written and spoken English
- Ability to identify patterns and turn information into meaningful insights
- Comfortable using AI tools for research and analysis
- Ability to follow templates, frameworks, and processes
- Highly organized and able to work independently
- Ability to communicate findings clearly and concisely
- Experience working with DTC / Shopify brands
- Experience with Conversion Rate Optimization
- Experience analyzing competitor advertising
- Understanding of customer psychology and buying behavior
- Experience with Reddit, Amazon reviews, TikTok, or other customer research sources
- Previous experience in copywriting, creative strategy, market research, or performance marketing
- Familiarity with tools like ChatGPT, Claude, Google Sheets, Notion, or similar platforms
- Curious, analytical, fast, and naturally interested in why people buy
Desired Qualifications
- Bonus points for: Experience working with DTC / Shopify brands
- Bonus points for: Experience with Conversion Rate Optimization
- Bonus points for: Experience analyzing competitor advertising
- Bonus points for: Understanding of customer psychology and buying behavior
- Bonus points for: Experience with Reddit, Amazon reviews, TikTok, or other customer research sources
- Bonus points for: Previous experience in copywriting, creative strategy, market research, or performance marketing
- Bonus points for: Familiarity with tools like ChatGPT, Claude, Google Sheets, Notion, or similar platforms
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