E-commerce Operations & Sales Executive - Excellent spoken English and communication skills required
$1,200,000–$1,440,000 year
RemoteIslamabad, Islamabad, Pakistan
Job Summary
Oversee day-to-day e-commerce operations, ensuring smooth workflow across sales, fulfillment, and customer service teams. Manage sales team productivity using remote monitoring tools like Hubstaff, verify marketplace transactions for accuracy, and process all website orders including shipping coordination. Monitor delayed shipments, resolve delivery issues with carriers, and maintain website operations for product listings and inventory. Respond to customer inquiries while supporting sales conversion and overseeing Amazon marketplace performance. Coordinate with marketing on Google Ads campaigns, prepare end-of-day sales reports, and implement internal controls for transparency. Develop strategies to improve operational efficiency and sales growth. Monday to Saturday, 9AM - 6PM Eastern Standard Time Zone. Automotive parts industry experience is preferred.
Required Qualifications
- Minimum 3+ years of experience in e-commerce operations, sales management, or operations leadership
- Proven experience managing online stores, order fulfillment, and marketplace platforms (Amazon, Facebook Marketplace, etc.)
- Strong knowledge of shipping operations, carrier systems, and logistics coordination
- Experience supervising remote teams and tracking productivity through tools such as Hubstaff or similar platforms
- Strong understanding of sales reporting, KPI management, and revenue tracking
- Experience with website product management, pricing updates, and category organization
- Excellent written and verbal English communication skills
- Strong leadership, problem-solving, and decision-making abilities
- Highly organized with strong multitasking skills in a fast-paced environment
- Advanced proficiency in spreadsheets, reporting tools, CRM systems, and e-commerce software
- Reliable internet connection and ability to work aligned with business operating hours as required
- Monday to Saturday
- 9AM - 6PM Eastern Standard Time Zone
Desired Qualifications
- Automotive parts or aftermarket industry experience is strongly preferred
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