E-Commerce Operations Lead (Global)
On-siteKuala Selangor, Selangor, Malaysia
Job Summary
Lead e-commerce growth strategy across marketplaces and D2C channels while managing performance marketing campaigns and media budget efficiency. Drive ROAS, CAC, conversion, retention, and online sales growth by optimizing marketplace stores, product listings, campaigns, and promotions. Build CRM, retention, and customer lifecycle programs while collaborating with Sales, Marketing, Product, Supply Chain, Finance, and agency partners to protect premium brand positioning. This role turns e-commerce into a strong growth engine for Addiction Pet Foods, requiring 8–10 years of experience in digital commerce and performance marketing within FMCG or premium consumer brands.
Required Qualifications
- 8–10 years of experience in e-commerce, digital commerce, performance marketing, or growth marketing
- Strong experience in marketplaces, D2C, paid media, and campaign planning
Desired Qualifications
- Background in FMCG, pet care, beauty, health, nutrition, retail, or premium consumer brands
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