E - Commerce Executive B2C
$500,000–$700,000 year
On-siteLal Darwaja, State of Gujarāt, Republic of India
Job Summary
Process customer purchase orders by verifying details, pricing, and quantities before entering them into the ERP/CRM system. Coordinate with Sales, Procurement, Logistics, and Finance teams to ensure smooth order execution and monitor status from receipt to delivery. Communicate with customers regarding confirmations, shipment updates, and queries while resolving discrepancies. Generate daily, weekly, and monthly reports on order status, sales activities, and fulfillment performance. Assist in preparing quotations, invoices, and other sales documentation to support the team.
Required Qualifications
- Bachelor's degree in Business, Marketing, Commerce, or a related field
- 1–3 years of experience in e-commerce, online sales, or digital operations (entry-level positions may accept fresh graduates)
- Night Shift – 6:30 pm to 3:00 am
- Weekly Off: Saturday and Sunday
- 5 Days Working (Monday to Friday)
- Work from Office
- Locations: Ahmedabad, Gujarat
Desired Qualifications
- Familiarity with CRM and ERP systems is an advantage
- Knowledge of e-commerce platforms
- Understanding of online marketplaces such as Amazon and Flipkart
- Basic knowledge of digital marketing and SEO
- Strong analytical and reporting skills
- Proficiency in Microsoft Excel and data management
- Good communication and customer service skills
- Attention to detail and problem-solving ability
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.