E-Commerce Director | Retail | Saudi Arabia
On-siteRiyadh, Riyadh Region, Saudi Arabia
Riyadh, Riyadh Region, Saudi ArabiaOn-siteFull TimeSenior LevelMasters Degree
Full TimeSenior LevelMasters Degree
Job Summary
Develop and implement the organization's e-commerce strategy to drive revenue growth and optimize online sales channels across websites, mobile apps, and marketplaces. Lead digital customer experience initiatives, oversee order fulfillment and inventory processes, and monitor commercial KPIs to provide actionable recommendations. Manage marketplace relationships, collaborate with technology and supply chain teams, and build a high-performing team while establishing operational policies for continuous improvement.
Required Qualifications
- Bachelor's or master's degree in business, Marketing, E-Commerce, Digital Commerce, or related field
- 10+ years of experience in e-commerce, digital commerce, or online retail, including leadership experience
- Proven track record in scaling online sales, managing digital channels, and driving profitable growth
- Strong understanding of e-commerce platforms, marketplaces, omnichannel ecosystems, and digital customer experience
- Experience with performance marketing, CRM, analytics tools, and e-commerce technologies
- Strong commercial acumen with expertise in online merchandising, pricing, promotions, and conversion optimization
- Strategic mindset with the ability to identify growth opportunities and drive digital innovation
- Strong leadership and people management capabilities with experience building high-performing teams
- Excellent analytical, communication, and stakeholder management skills
- Ability to adapt in a fast-paced, high-growth environment and lead continuous improvement initiatives
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