E-Commerce CRO Project Manager
Remote · London, England, United Kingdom
Job Summary
E-Commerce CRO Project Manager responsible for owning end-to-end client relationships and serving as the bridge between clients and our CRO strategists, designers, and developers. You will manage 5-7 e-commerce CRO projects for brands making $10M-$100M/year, act as the single point of contact for each client, coordinate between the internal team and the client to ensure alignment, deadlines, and quality, and push back to ensure real value is delivered rather than just checking boxes. Candidates should be relentlessly communicative, detail-obsessed, proactive problem solvers with a client-first mindset, able to work across time zones and thrive in a fully remote environment. Benefits include a performance bonus, fully remote work from anywhere, and growth opportunities. Hiring process includes founder interview, team interview, and references. The role emphasizes experience in e-commerce/CRO, proficiency with Shopify/Klaviyo/GA, knowledge of A/B testing, and the ability to work with US-based clients and leverage AI tools.
Required Qualifications
- Experience in e-commerce, CRO, or agency work
- Familiarity with Shopify, Klaviyo, or Google Analytics
- Basic understanding of A/B testing and conversion optimization
- Comfortable working across time zones (US-based clients)
- Experience communicating with clients and internal teams
- Ability to manage multiple projects simultaneously
- Strong written and verbal communication skills
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