E-commerce Coordinator
Remote · Manila, Metro Manila, Philippines
Job Summary
E-commerce Coordinator responsible for executing and optimizing Telos Media’s e-commerce operations, focusing on Solarballs store. Own day-to-day store operations, fulfillment coordination, product launches, and performance reporting; optimize product pages on Shopify; coordinate fulfillment across regions (China, US, Europe); monitor store performance metrics (sales, conversion, AOV, shipping costs, refunds, CSAT) and deliver monthly insights; collaborate with Marketing/Creative to ensure brand execution and timely launches; maintain SOPs and drive cross-functional initiatives to scale the store.
Required Qualifications
- 2+ years of experience in e-commerce operations, store management, or a related role
- Strong hands-on experience with Shopify (or similar platforms)
- Solid understanding of fulfillment, logistics, inventory management, and supplier coordination
- Data-driven mindset with the ability to translate metrics into action
- Highly organized, detail-oriented, and execution-focused
- Strong communication, negotiation, and problem-solving skills
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