E-Commerce / Brand Manager / Business Lead (Key Account, Strategy & Operations)
On-siteBandar Puncak Alam, Selangor, Malaysia
Job Summary
Design and execute end-to-end e-commerce strategies to drive sales targets and sustainable growth, while pioneering new channels like Live Selling and Social Commerce. Act as the primary strategic partner for key accounts by co-creating Joint Business Plans, guiding new brand onboarding, and nurturing long-term relationships. Optimize product listings, pricing, and inventory levels using advanced analytics to minimize stockouts and maximize sales velocity. Mentor a high-performing team of Key Account Managers and champion cross-functional collaboration between Sales, Marketing, and Operations. Prepare high-impact performance reports for internal stakeholders and brand partners, monitoring industry trends and competitor moves to inform data-driven decisions.
Required Qualifications
- Diploma or Bachelor's Degree
- at least 5 years of experience specifically in E-Commerce Key Account Management
- strong persuasion and presentation skills
- ability to close a deal
- ability to tell a story with data
- builder mindset
- flexible attitude
- positive attitude
- energetic attitude
- comfortable with numbers
- ability to diagnose business health through KPIs
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