E-Commerce Associate I - Spokane, WA - Part &/or Full-time/Hourly
$36,192–$36,192 year
On-siteSpokane, Washington, United States
Spokane, Washington, United StatesOn-siteFull Time$36,192–$36,192 yearEntry LevelAssociates DegreeMedium
Full TimeEntry LevelAssociates DegreeMedium
Job Summary
Acquire donated books, jewelry, and specialty items; scan, photograph, and upload listings to ShopGoodwill, E-Books, and auction sites like Amazon and eBay. Produce accurate descriptions, track packages via shipping systems, and manage inventory by shelving and pulling sold items. Provide cordial customer service to retail clients and internal staff while addressing complaints and communicating issues to management. Maintain clean work areas, adhere to safety protocols including PPE, and follow all organizational policies and directives.
Required Qualifications
- High school diploma or general education degree (GED.)
- One to three months related experience and/or training or equivalent combination of education and experience
- Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards
- Must recognize brand stamps (i.e. high end, vintage and trendy)
- Ability to learn jewelry testing equipment such as the sonic cleaner, Gem Oro and gold testing equipment
- Have computer experience as we will use Picasa to upload images and other sites to gather information on items
- Photography experience
- Maintain up to date knowledge of antiques and salable merchandise
- Produce accurate and succinct descriptions of items that are to be put on ShopGoodwill and other auction sites
- Return store merchandise not accepted for sale as directed
- Responsible for shelving listed items and pulling sold items as directed
- Work collaboratively with Workforce and Family Services to provide participant services
- Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property
- Properly wear and maintain all required Personal Protective Equipment (PPE)
- Maintain agency confidentiality
- Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA)
Desired Qualifications
- Have working knowledge of Amazon, EBay, and other Auction Web-sites as directed
- Maintain knowledge of software used for E-Books processing and how to accept and reject books for online sites
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