Dynamics365 Customer Insights Technical Consultant

Design and govern advanced audience segmentation strategies using real-time behavioral data. Orchestrate high-impact multi-channel automated campaigns across email, SMS, push notifications, and WhatsApp. Ensure campaign deliverability by configuring SPF, DKIM, and DMARC settings while guaranteeing technical excellence in channel infrastructure. Lead compliance by implementing GDPR-adapted consent and privacy management processes. Drive decision-making through the design of dashboards, performance KPIs, and advanced analytics. Collaborate closely with sales, marketing, CRM, and data teams to co-create integrated solutions. This role requires over 8 years of technical or consulting experience with deep expertise in Dynamics 365 Customer Insights – Journeys, Dataverse, and email security protocols. Fluency in both English (C1) and Spanish is indispensable. Initium Software connects elite technical talent with challenging, innovative projects, offering a competitive salary, remote work flexibility in Portugal or Spain, and a culture focused on autonomy and continuous professional growth.