Dynamics 365 Customer Engagement Solution Architect
RemoteCanada
Job Summary
Dynamics 365 Customer Engagement Solution Architect for Long View’s Data & Dynamics team. The role focuses on designing and implementing Dynamics 365 Customer Engagement/ Dynamics 365 solutions, mapping design to client requirements, and delivering proposals and implementation plans. Responsibilities include assessments, solution design, implementation, pre-sales technical assistance, demonstrations, product education, and developing Statements of Work (SOWs) and professional services proposals. Required skills include 5+ years of Dynamics 365 CE implementation, 3+ years in CE Field Service/CRM, extensive Dataverse and Power Platform experience, Azure DevOps usage, and SDK/XRM Toolbox proficiency. Preferred certifications include Dynamics 365 Fundamentals and various functional/Developer certifications. Relocation opportunities and travel are supported.
Required Qualifications
- 5+ years of Microsoft Dynamics 365 Customer Engagement implementation experience
- 3+ years’ experience implementing and using Dynamics 365 CE Field Service/Microsoft CRM
- 3+ years of consulting experience
- Extensive experience with Microsoft Dataverse and Power Platform
- Experience using Azure DevOps for gathering and documenting business processes and requirements for the system with key business users
- Experience with SDK and 3rd party tools such as XRM Toolbox for the administration of Customer engagement system
- Knowledge in Dynamics 365 CE Field Service/Microsoft CRM and understanding of business processes
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.