Dynamics 365 CE Consultant 1 (Relocate to Malta/Big 4)
$150,000–$200,000 year
On-siteKingston, Kingston, Jamaica
Job Summary
Contribute to the delivery of high-quality business and software solutions using Dynamics 365 CE functional capabilities by organizing workshops, managing requirements sessions, and configuring customizations. Interface with client teams, solution architects, and delivery staff to ensure implementations meet client needs while adhering to Microsoft standards and project plans. Support pre-sales activities by building demo and proof of concept solutions, and create sustainable client solutions including industry templates and project documentation. Deliver consultancy and configuration work on time and on budget, ensuring timely completion of internal processes and mandatory training. Work independently with minimal support while promoting company values and following information security policies.
Required Qualifications
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- An understanding of the broader Microsoft stack and being able to leverage it to create powerful solutions (PowerApps, Power BI, Dataverse, Azure, Office 365)
- Working in fast paced Agile environments
- Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Experience on Azure Devops
- Microsoft Dynamics CRM Certifications
- Ideally most current versions are desirable
- Preferably a University graduate with relevant degree within a computing or business discipline
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of solutions within medium to large client companies, preferably across several business verticals
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 1-3 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development
- Knowledge and good understanding of capabilities of one of D365 CE functional areas in three or more of the following modules: Sales Management, Marketing, Customer Service Management, Field services, Project Services Automation
Desired Qualifications
- Willingness to develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients
- Experience on Azure Devops is beneficial
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