Dynamic Server Support Technician
On-site · Greensboro, North Carolina, United States
Job Summary
Dynamic Server Support Technician is a senior role responsible for troubleshooting and repairing client products including desktops, laptops, and servers. Key responsibilities include providing customer support, managing service calls, ensuring service satisfaction, and maintaining accurate reporting on all service activities. The role requires effective communication with clients regarding technical issues, physical ability to lift equipment, and driving to client locations with reliable transportation. Candidates should have technical certification, relevant experience, and the ability to adapt to business needs.
Required Qualifications
- Technical school certification or equivalent
- 0-2 years of relevant experience
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver’s License and reliable transportation with valid registration and adequate insurance
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