Dynamic Server Support Technician

Dynamic Server Support Technician is a senior role focused on repairing a variety of client products with responsibilities including customer support for designated equipment, performing troubleshooting for desktops, laptops, and servers, and ensuring compliance with service level agreements. The position requires effective communication skills to address technical issues, the ability to manage service calls promptly, and proper documentation as outlined by policies. Candidates should possess a valid driver's license and maintain necessary OEM certifications. The ability to lift and move equipment up to 50 lbs is required, and prior customer service experience is advantageous.