Dynamic PC Support Techician
On-siteRedding, California, United States
Job Summary
Provide customer support for designated equipment by answering client questions professionally and accepting service calls within established agreements. Troubleshoot desktops and laptops, perform repairs, and interact directly with clients to address technical issues timely. Complete real-time reporting and administrative tasks for each call while ensuring accurate asset control and inventory management. Adhere to all safety policies and guidelines daily. Maintain required OEM certifications and possess a valid driver's license with reliable transportation for client visits, including long distances and occasional overnight assignments. Lift and move computer equipment up to 50 lbs. Own a basic repair tool kit.
Required Qualifications
- technical school certification or equivalent
- 0-2 years of relevant experience
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver's License
- reliable transportation
- valid registration
- adequate insurance
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances
- occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
Desired Qualifications
- Previous customer service experience
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