Dynamic PC Support Techician
On-site · Augusta, Georgia, United States
Job Summary
The Dynamic PC Support Technician role focuses on troubleshooting and repairing desktops and laptops, providing technical support directly to clients, and adhering to service level agreements. Key responsibilities include managing service calls, achieving customer satisfaction criteria, completing administrative tasks, reporting accurately on calls, and ensuring effective asset control. Essential qualifications include a technical school certification or equivalent with up to two years of experience, accompanied by customer service skills. Must possess a valid driver’s license, reliable transportation, and a basic repair tool kit.
Required Qualifications
- Technical school certification or equivalent
- 0-2 years of relevant experience
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver’s License and reliable transportation with valid registration and adequate insurance
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