Dynamic PC Support Techician

The Dynamic PC Support Technician is responsible for customer support related to the repair of various client products, performing troubleshooting activities for desktops and laptops. The role involves direct client interactions to address technical issues, completing service calls within established service level agreements, and adhering to customer service satisfaction criteria. Key responsibilities include managing administrative tasks associated with service calls, ensuring inventory control, reporting activities accurately, and understanding safety guidelines. The position requires up to 2 years of relevant experience and technical certification, alongside effective communication skills and the ability to transport and lift computer equipment.