Dynamic PC Support Techician
On-site · Tucson, Arizona, United States
Job Summary
Perform essential tasks for the repair of desktops and laptops, providing customer support for designated equipment, answering client questions professionally, and meeting established service level agreements. Responsibilities include ensuring customer service satisfaction, completing administrative tasks, real-time reporting, and managing inventory. Requires communication skills for technical issues, driving to client locations, and the ability to handle physical demands associated with equipment.
Required Qualifications
- Technical school certification or equivalent
- 0-2 years of relevant experience
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Additional Requirements
- Previous customer service experience is a plus
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
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