Duty Manager - Indore Marriott Hotel

Duty Manager on Duty oversees property operations and guest relations at Indore Marriott Hotel, serving as the on-site property manager to resolve guest and property issues, manage the flow of questions in the lobby, and track service issues. Leads guest relations efforts, ensures adherence to policies and procedures, supports profitability through staffing and performance monitoring, and plays a key role in delivering outstanding hospitality. Requires a high school diploma or GED with 4 years in guest services/front desk/housekeeping or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field with 2 years of relevant experience. Skills include operations coordination, customer service excellence, problem resolution, cross-department collaboration, and leadership in guest satisfaction initiatives.