Duty Manager
On-site · Pune, Maharashtra, India
Job Summary
Duty Manager, Facilities responsible for end-to-end day-to-day service delivery at the site, including Helpdesk/Mailroom, Front Office, Security, Housekeeping, Cafeteria, and Estate Management. Manages shift operations, escalations, and KPI/SLA adherence; ensures safety, cleanliness, and process compliance; oversees vendor coordination, asset tracking, audits, and reporting. Key duties include overseeing rounds of public areas, ensuring timely incident response, managing security muster and VIP visit coordination, enforcing GAP norms, coordinating with facility and security managers across India, and maintaining documentation and training for staff. Proficiency with tools like VMT/IMT, adherence to ISO/EHS standards, and effective communication with stakeholders are essential.
Required Qualifications
- Experience in facilities management
- Experience in security operations
- Experience in housekeeping management
- Experience in front office operations
- Ability to manage shift-based operations
- Knowledge of EHS and PPE compliance
- Vendor management and performance tracking
- Proficiency with asset tracking and facility-related tools (e.g., VMT, IMT)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.