Duty Manager

Process all guest check-ins, verifying identity, payment, and room assignment while securing payment before issuing keys. Set up accurate accounts, enter Marriott Rewards information, and ensure rates match market codes. Compile daily reports, balance receipts, and count the bank at shift start and end. Assist management in training, evaluating, and coaching employees while serving as a role model for the Guarantee of Fair Treatment policy. Welcome guests, address service needs, and follow up on requests. Maintain positive working relationships, report accidents or unsafe conditions, and adhere to all safety training and company policies. Perform other reasonable duties as requested by supervisors.