Duty Manager - Belfast

Duty Manager for Smyths Toys Belfast store; responsible for delivering and exceeding in-store sales targets, ensuring product availability, maintaining staff knowledge of products, and overseeing customer purchases per company guidelines. Manages customer service quality, housekeeping, floor presentation, stock takes, staffing levels, and daily task execution. Leads staff training and performance reviews, handles cash security checks, and manages opening/closing of the store. Requires leadership, planning, organizational, interpersonal and communication skills, and proficiency in Microsoft Office.