Duty Manager | Beachside Resort, Whitianga

Duty Manager to lead and oversee day-to-day operations for Beachside Resort & Oceans Resort in Whitianga, ensuring exceptional guest experiences. Key duties include supervising reception and housekeeping, managing guest enquiries, bookings, billing, and reporting, maintaining high standards of cleanliness and safety, supporting staff training and performance, and stepping in for after-hours management or overnight stays. This hands-on leadership role requires hospitality experience, strong communication and organizational skills, ability to work in a seasonal environment, and proficiency with hotel systems (RMS), POS, and OTAs. The role involves a minimum of 26 hours per week, increasing to ~30 hours in peak summer, with rostered days and weekend work.