Duty Management Trainee

Duty Management Trainee responsible for assisting the Managers on Duty with daily operations, addressing guests professionally, handling incidents and inquiries, and facilitating cross-department communication to elevate the guest experience. You will conduct quality checks in public areas and guest rooms, contribute to department improvements, manage guest relations activities on the guest experience platform, and participate in various projects to develop into a well-rounded hotel professional. The role requires staying informed about Front Office and F&B procedures, willingness to work flexible shifts (including evenings and weekends), and being enrolled in a hospitality program with a minimum 6-month commitment. Excellent English communication and a customer-service mindset are essential; additional languages are a plus. Due to work authorization requirements, candidates must be able to work in the Netherlands and have housing arranged in Amsterdam. The internship includes benefits such as monthly allowance, staff meals, hotel discounts, and opportunities for future employment with Radisson Hotel Group.