Dutch Travel Agent in Greece
Remote · Athens, Attica, Greece
Job Summary
Dutch-speaking Travel Agent in Athens, on-site or remotely. Handle incoming Dutch and English queries via phone, email, and chat; assist with reservations, cancellations, modifications, and general travel-related issues; provide guidance on platform tools, policies, and procedures; log all interactions in the CRM with accuracy and follow-up; identify issues and resolve them quickly, escalating when necessary; maintain professionalism and empathy in stressful situations; consistently meet service quality and customer satisfaction goals.
Required Qualifications
- Fluency in Dutch and English (verbal and written)
- Strong computer and multitasking skills
- Excellent problem-solving and communication abilities
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