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Cross Border TalentsPosted 1 month ago

Dutch-speaking Tech Support & Sales

On-siteAmsterdam, North Holland, The Netherlands

Full TimeSenior LevelSmall

Job Summary

Provide high-quality support via phone, chat, and email for a world-renowned tech brand, guiding customers through device selection and after-sales requests like delivery tracking and returns. Assist clients in discovering the best products to complete purchases while handling cancellations. After initial training, cross-skill between sales and service to become a versatile tech expert. Fluency in Dutch (C1) and good English (B2) are required, along with MS Office familiarity and a typing speed of 25+ WPM. This role offers flexible shifts from Monday to Sunday and includes a one-week nesting period with weekly development sessions.

Required Qualifications

  • Fluency in Dutch (C1)
  • Good English (B2)
  • Familiarity with MS Office
  • Typing speed of 25+ WPM
  • Availability for flexible shifts (Monday–Sunday, 09:00 – 22:00)
  • Willingness to learn
  • Enthusiasm

Desired Qualifications

  • Familiarity with iOS/macOS

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