Dutch-Speaking Customer Support Specialist - iGaming | Relocate to Malta

Support customers via phone, live chat, and email while resolving payment, withdrawal, and KYC enquiries. Perform security checks on accounts and transactions, collaborating closely with Payments, Fraud, and Compliance teams. Analyze customer trends to identify process improvements and contribute to team KPIs and service level targets. Deliver an outstanding customer experience with every interaction. Shift-based schedule including evenings, weekends, and public holidays, with a hybrid model allowing up to 40 fully remote days annually. Requires excellent Dutch and English communication skills, previous customer service experience, and the ability to multitask in a fast-paced environment. EU passport holders or those with legal work rights in Malta are eligible. Join an innovative international iGaming company focused on collaboration, development, and employee wellbeing across sportsbook and online casino products.