Dutch-Speaking Customer Support Agent
On-siteAthens, Attica, Greece
Athens, Attica, GreeceOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Process new claims and manage existing ones while coordinating repairs and product replacements. Communicate with customers to provide clear updates and deliver empathetic, solution-focused support using strong problem-solving skills to achieve first-time resolutions. Maintain a proactive approach to resolving customer issues and explain complex information clearly. This role offers a productivity bonus, training, and ongoing support within an international work environment in Athens, Greece.
Required Qualifications
- Native or near-native Dutch (C1 level)
- Excellent communication, listening, and questioning skills
- Ability to explain complex information clearly and empathetically
- Advanced problem-solving and solution-oriented skills
- Proactive approach to resolving customer issues
- Good PC and computer skills
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