Dutch English Technical Customer Service Support
On-siteLisbon, Lisbon, Portugal
Job Summary
Handle customer inquiries via phone, email, and chat in Dutch and English, providing technical and customer support for product or service-related issues. Troubleshoot and resolve user issues efficiently, escalating complex cases to relevant technical teams when required. Accurately log and update customer interactions in internal systems while ensuring high standards of customer satisfaction and service quality. This role supports global customers within a structured, multicultural environment in Lisbon, offering opportunities to build technical troubleshooting and service skills alongside a competitive salary package and performance-based bonus system.
Required Qualifications
- Dutch and English communication skills
- Must be currently based in Lisbon, Portugal
- Strong problem-solving and communication skills
- Customer-focused mindset with technical interest or aptitude
- Ability to work in a structured support environment
Desired Qualifications
- Previous experience in customer service or technical support
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.