Dutch English Customer Service Rep.
On-siteLisbon, Lisbon, Portugal
Lisbon, Lisbon, PortugalOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Handle customer inquiries via phone, email, and chat in Dutch and English. Provide accurate and timely support for issue resolution and service-related questions. Escalate complex cases to relevant internal teams and maintain proper documentation of all interactions. Ensure high standards of customer satisfaction within a structured, multicultural team environment based in Lisbon. This role offers a competitive salary package with a performance-based bonus system and includes structured training and onboarding for career development in international customer service operations.
Required Qualifications
- Dutch and English communication skills
- Currently based in Lisbon, Portugal
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a structured support environment
Desired Qualifications
- Previous customer service experience
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