Dutch Customer Care Specialist - Athens
RemoteGreece
GreeceRemoteFull TimeSmall
Full TimeSmall
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting basic IT or service issues. Guide users through system setups and configurations, document incidents, and escalate complex cases as needed. Maintain a friendly, solution-focused experience by following company procedures and striving to meet performance goals. This role supports the global IT & Customer Support team in a multicultural environment, offering full training and opportunities to work with cutting-edge technologies. Candidates must be fluent in Dutch (C2) and English (B2+) and available for rotational shifts if required.
Required Qualifications
- Dutch on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
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