Dutch and German Speaking Customer Service Agent to GANT
HybridStockholm, Stockholm, Sweden
EXPIREDStockholm, Stockholm, SwedenHybrid
Job Summary
Support customers with queries regarding orders, products, stores, or the loyalty program primarily via Service Cloud, adhering to tonality guidelines. Report identified issues to the E-Commerce teams and Customer Service Manager, and hand over cases to the in-house team. This part-time consultancy role begins in November and runs through February, with prior onboarding occurring during standard office hours. Located in Stockholm, the position requires fluency in Dutch and German, with a start date of September.
Required Qualifications
- Fluent in Dutch
- Fluent in German
- Part-time consultancy position
- Consultant through A-hub
- Monday-Friday 9-17
- Service Cloud
- Digital platforms
- Stockholm
Desired Qualifications
- Additional languages
- Previous experience in customer service
- Working in digital platforms
- Solution-oriented
- Fast learner
- Service minded
- Friendly
- Communicative
- Not afraid to ask for help
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