Dunkin General Manager
On-siteNorth Brunswick, New Jersey, United States
Job Summary
Manage overall day-to-day operations and profitability of a quick service restaurant located inside a travel plaza, leading a dedicated team to achieve targeted financial and performance metrics. Direct daily activities of associates and managers to exceed objectives around sales, speed of service, customer satisfaction, brand standards, and food safety. Maintain operating budgets, inventory controls, labor costs, and gross profit while ensuring consistent compliance with brand standards, food safety requirements, and local, state, and federal laws. Recruit, develop, and retain a strong team through hiring, coaching, training, and disciplinary actions, while resolving customer complaints and collaborating with support partners like Brand Partners and Finance. Work a flexible on-site schedule of approximately 50 hours per week including days, nights, weekends, and holidays.
Required Qualifications
- High school diploma or general education development (GED) equivalent
- 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
- Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds
- Occasionally attend meetings or travel to support other locations
Desired Qualifications
- ServSafe Certification Preferred
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