Dunkin Assistant General Manager
$37,440–$37,440 year
On-siteAlexandria, Kentucky, United States
Job Summary
Lead restaurant operations by performing all duties of the Restaurant Manager in their absence, including floor management, team meetings, and new product rollouts. Oversee brand training programs, validate staff certifications, and enforce safety, food safety, and sanitation standards. Drive profitability by controlling costs, managing inventory, reviewing guest feedback for improvement, and coaching team members to enhance sales and guest satisfaction. Ensure strict compliance with franchisee policies, supplier orders, and cash management protocols while maintaining a guest-focused culture. This role requires strong leadership, analytical skills, and the ability to adapt to a fast-paced environment under the guidance of the franchisee.
Required Qualifications
- Previous leadership experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Good analytical skills and business acumen
- Time Management
- Problem solving
- Ability to train and develop a team
- Guest focused
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
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