Dunkin Assistant General Manager
$37,440–$37,440 year
On-siteOxford, Ohio, United States
Job Summary
Lead team meetings, oversee Brand Training Programs, and validate certification for shift leads while ensuring brand standards, recipes, and systems are executed. Create a guest-focused culture by reviewing feedback results to drive improvement and communicate priorities to the team. Support the Restaurant Manager in executing new product rollouts, managing inventory, staffing shifts, and assigning staff to meet demand. Control costs, manage cash over/short, and enforce safety and sanitation requirements to maintain a secure environment. Recruit, hire, and coach team members to improve sales, profitability, and guest satisfaction while conducting self-assessments to meet restaurant budgets.
Required Qualifications
- Previous leadership experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Good analytical skills and business acumen
- Time Management
- Problem solving
- Ability to train and develop a team
- Guest focused
- Ontime, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Motivating others
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
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