Dual Rate Beverage Bartender/Beverage Shift Manager
$22,256–$22,256 year
On-siteSalamanca, New York, United States
Salamanca, New York, United StatesOn-siteFull Time$22,256–$22,256 yearLarge
Full TimeLarge
Job Summary
Prepare drinks with proper portions, mix beverages, collect payments, and count bank shifts while maintaining a professional bar environment. Manage beverage operations, oversee staff scheduling and performance, conduct cost analysis, and ensure compliance with liquor laws and safety standards. Address guest disputes, implement food and beverage procedures, and communicate daily activities to management. Work a 24-hour schedule within a moderately loud casino environment.
Required Qualifications
- Must be 18 years of age or older upon employment
- High School diploma or its equivalency
- Four (4) years of experience
- Two (2) years in the field of food and beverage
- Previous customer service experience
- Must have proficient computer skills
- Must possess excellent communication skills
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must be able to stand, walk, and move through all areas of the Food and Beverage department and the Casino for long periods of time
- Must be able to lift and carry up to thirty (30) pounds
- Must possess ability to instill a sense of pride and personal responsibility in subordinate employees
- Must demonstrate leadership, fairness and sensibility to the customers and employees
- Must complete all required SGC Training programs within nine (9) months from commencement of employment
- Must be able to work in an environment where smoking is permitted
- Must adhere to TIPS Certification and Alcohol Awareness policy
- Must adhere to all safety and sanitation guidelines in regards to Serve Safe, Seneca Nation Health codes and Seneca Gaming Corporations Risk Management Department
- Must be able to operate and run multi-unit operations
- Must be able to lift bar top to enter/leave bar work area (approximately 15 pounds) or bending under to access area behind bar
- Must be able to work within a narrow space – approx. 4.5 ft. wide behind bar
- Must be able to lift, bending, and reaching
- Must be able to mix drinks and collect payment from guests
- Must be able to take beverage orders from customers of the bar
- Must have the ability to communicate clearly in English
- Must maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- Must understand and comply with all information security policies and procedures at all times
- Must meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- Must be able to effectively lead and coach others
- Must have the ability to settle all disputes with customers, employees and supervisors
- Must have the ability to give proper directions
- Must have knowledge of the casino layout
Desired Qualifications
- Previous supervisory/management experience
- Knowledge of all phases of full service dining
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