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Versant2 days ago

DTC Community Specialist, MS NOW

$90,000–$115,000 year

Hybrid · New York City, New York, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Community Specialist will oversee daily community engagement strategy across comments, discussions, and member groups to foster a constructive and inclusive environment, independently manage member interactions and moderation workflows, develop and execute programming (prompts, discussions, AMAs, watch events, live engagement), lead real-time engagement during major news events, and collaborate cross-functionally to support editorial, product, and audience goals. The role requires strong independent judgment, ability to interpret and apply guidelines in nuanced situations, and a track record of improving community operations. Requires 3+ years in related fields and will be based in New York, NY with hybrid work arrangement. Salary range: $90,000–$115,000.

Required Qualifications

  • 3+ years of progressively responsible experience in community management, audience engagement, moderation strategy, digital media, or related fields
  • Demonstrated ability to exercise sound independent judgment and discretion in fast-moving or sensitive situations
  • Strong written communication skills with the ability to engage diverse audiences in a thoughtful, professional, and brand-aligned manner
  • Experience developing and managing community engagement initiatives, live programming, or operational workflows within a digital or membership-based environment
  • Ability to analyze engagement trends, synthesize community feedback, and provide actionable recommendations to cross-functional stakeholders and leadership
  • Proven ability to operate independently, manage competing priorities, and adapt in a dynamic, real-time news environment
  • Experience interpreting and applying community guidelines, policies, or moderation standards in nuanced situations
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$90k – $115k / yr

DTC Community Specialist, MS NOW · Versant

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