Droga5 Account Supervisor, Social
$73,800–$182,600 year
On-siteSong, Sarawak, Malaysia
Job Summary
Lead large, complex projects with minimal oversight, managing integrated campaigns and social-first programs end-to-end. Serve as the primary day-to-day client contact across both scopes, pushing for clarity and anticipating needs beyond the brief. Own social content calendars, approval workflows, and publishing schedules while coordinating creative, production, paid media, and community teams. Provide clear creative direction and feedback, contributing a strong point of view to strategic discussions. Actively develop junior account staff skills, setting a solutions-oriented tone for the team. Maintain rigorous documentation including contact reports, status trackers, and scope records to keep the whole team aligned.
Required Qualifications
- 5+ years of experience in account management at a creative or integrated agency
- meaningful social experience woven throughout
- Strong understanding of social platforms and the content behaviors, formats, and culture that define each one
- Ability to manage integrated campaigns and social programs simultaneously, at speed and with accuracy
- Experience managing agency partners and integrated multi-channel campaign processes
- Experience presenting to senior clients and facilitating complex internal conversations
- Familiarity with social listening, reporting, and management tools (Sprinklr, Sprout, Meltwater, or similar)
- Bring genuine fluency in social platforms — TikTok, Instagram, YouTube, X
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