Driving Instructor
On-siteWollongong, New South Wales, Australia
Wollongong, New South Wales, AustraliaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Deliver tailored driving lessons based on the NRMA Driver Training Curriculum while developing skills to teach the NSW Safer Drivers Course and serve as an Older Driver Assessor. Manage customer demand through a rostered schedule of 38 hours per week, Monday through Sunday, between 7am and 8pm, utilizing a company-provided hybrid or electric vehicle. Apply a need-based selling approach to drive NRMA products and maintain exceptional customer service standards across diverse demographics.
Required Qualifications
- Valid NSW Driving Instructor Licence
- Valid NSW C class Driver's Licence
- Valid Working with Children's Check (WWCC)
- Must be able to do a roster Monday – Sunday, between 7am – 8pm
- Passion and dedication to help our learner drivers of today become safe and independent drivers
- Exceptional customer service and interpersonal skills with the ability to exude empathy and patience in all interactions
- The ability to drive NRMA products and positive reviews through a need based selling approach
- Excellent communication with the ability to effectively engage with a broad spectrum of individuals spanning from differing demographics to levels of driving confidence
- Exceptional understanding and adherence to NSW road rules and regulations
- Effective diary management and a strong work ethic, able to tightly manage time and optimise schedule to service customers
- Ability to confidently adapt to various customer learning styles, needs and preferences
- A team player with a strong work ethic who is flexible and willing to adapt and grow with business demand and requirements
Desired Qualifications
- Willingness to obtain TfNSW Safer Drivers Course (min module 2) accreditation
- Willingness to obtain Older Driver Assessment qualifications when eligible (will need 3 years of driving instructor experience to be eligible for this)
- Facilitation skills (willingness to undergo Cert IV Training and Assessment during employment)
- A willingness to be upskilled to deliver driver training products such as but not limited to the Safer Drivers Course and NRMA's proprietary Corporate Driver Training program
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