DriveUp&Go Supervisor
On-siteOro Valley, Arizona, United States
Job Summary
Lead the Drive Up & Go online selection process to ensure on-time, accurate order execution by supervising a team of employees and training them on equipment and perishable handling. Manage shopper productivity, out-of-stocks, and order speed while performing all site workbench functions, including selecting, collating, and bagging products with strict quality and temperature checks. Provide timely reporting to Store Management for proactive decision-making, conduct periodic shopper audits, and assist customers on the sales floor. Maintain necessary paperwork and ensure full compliance with company rules and regulations. Requires strong leadership, communication, and teamwork skills to work independently in a fast-paced environment.
Required Qualifications
- Supervise team of Drive Up & Go employees
- Support Store Management in effective management and coaching of Drive Up & Go employees
- Manage shopper productivity, out of stocks, on time tilling and speed of order getting to customers car
- Provide timely reporting and information to Store Management to allow for proactive decision making and continuous process improvement
- Selecting and collating of product for online grocery orders
- Checking perishable products for pull dates, quality perishables, proper temperature of perishable items, and proper bagging of items to assure product is not damaged while in transit
- Perform all site workbench functions on a daily basis and maintain necessary paperwork
- Perform periodic shopper audits to ensure procedural follow through
- Help customers while on the sales floor
- Ensures compliance with Company rules and regulations by all department personnel
- Strong customer service skills
- Possess good leadership skills and the ability to influence the work of others
- Must be able to motivate and work through others to achieve desired results
- Possess good communication skills, both verbal and written
- Strong teamwork and interpersonal skills with the ability to communicate effectively with management teams
- Basic computer skills
- Ability to stand, walk, bend, stoop, reach and move rapidly for extended periods of time
- Ability to lift and maneuver objects of various dimensions and weights up to approximately fifty pounds
- Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities
- Possess ability to concentrate and deal with frequent interruptions
- Willingness to work independently in a fast-paced environment
Desired Qualifications
- basic skills with Microsoft Office Suite (excel, word, and outlook)
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