Donor Services Associate
On-siteMontgomeryville, Pennsylvania, United States
Job Summary
Unload customer vehicles, process incoming donations, and organize outgoing merchandise while following Liberty Thrift guidelines. Clean, sort, and package donations by season, then assist truck drivers with loading and unloading donations on and off Liberty vehicles. Move furniture, stack neatly, and transport products onto the store floor to maintain a clean and safe environment. Write tax receipts for customers and promote fundraising efforts for initiatives like Summer Camp and Christmas Stockings. Work outside in all climates, operating equipment such as hand-trucks and pallet jacks while adhering to store policies and respecting the Christian mission of Liberty Ministries.
Required Qualifications
- Friendly attitude
- Physically strong and capable of lifting 50 pounds
- Capable of sorting through donations and using discretion
- Strong communication skills with donors, customers and management
- Capable of unloading and loading trucks
- Good physical health to be able to lift and carry furniture on and off the truck as well as into a homeowner's home (if needed) and the thrift stores
- Must be able to bend, stoop, stretch, kneel, push, and pull
- Must be respectful of the things customers are donating
- Must understand and be able to operate store equipment such as, hand-truck, dollies, pallet jack, containers, tape gun, fumigation sprayer, taggers, and locks on bins
- Good organizational skills
- Be neat in appearance and practice good hygiene
- Good discernment on proper donor/customer interaction that is reflective of Liberty Ministries
- Must be trustworthy with customer's donations
- Must be supportive of working for a Christian Ministry, accepting the mission statements of Liberty Thrift & Liberty Ministries
- Must be able to communicate in English, including reading, writing and counting
- Must follow Liberty Thrift policy and procedures and support working as a team
- Must take direction well and show initiative
- Must be able to work outside in all climates
Desired Qualifications
- Customer Service experience preferred
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