Donor Services Associate
$31,200–$35,360 year
On-site · Peoria, Illinois, United States
Job Summary
The Donor Services Associate supports donor relationships through accurate gift processing, donor stewardship, and management of the donor database and fundraising systems. Responsibilities include entering gifts (checks, credit cards, ACH, stock, and online donations), generating reports and deposits, producing acknowledgment letters and tax receipts, supporting the Annual Campaign and events, and maintaining donor records with a high degree of accuracy and confidentiality. The role emphasizes data and systems work within a nonprofit fundraising context, with emphasis on compliance, reporting, and collaboration across Finance and program teams.
Required Qualifications
- High school diploma or equivalent
- Experience with donor databases, CRM platforms, or similar data management systems
- Experience with Blackbaud Raiser's Edge is preferred
Desired Qualifications
- High school diploma or equivalent
- Experience with donor databases/CRM platforms
- Experience with Blackbaud Raiser's Edge preferred
- Ability to manage confidential information
- Nonprofit fundraising operations knowledge
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