Donor Service Representative
$35,032–$35,032 year
On-site · Carson, California, United States
Job Summary
Join our team as a Contact Center Donor Services Representative, where you will solve donor inquiries efficiently and serve as our brand's voice during livestream sales. You will assist with donor questions, uphold compliance standards while monitoring live feeds, and participate in ongoing training to enhance your skills. Ideal candidates are agile thinkers with a passion for service, possessing a high school diploma or GED, excellent communication skills, and a typing speed of 40 WPM.
Required Qualifications
- High School Diploma or GED Required
- Ability to communicate with excellent written and oral skills
- Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues
Desired Qualifications
- 1-2 years of work experience in customer service preferred
- Ability to communicate with excellent written and oral skills
- Typing speed of 40 WPM
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