Donor Service Representative - Full Time
$32,760–$32,760 year
On-site · Collegeville, Pennsylvania, United States
Job Summary
Greet donors and promote Goodwill Keystone Area in a courteous, professional manner; assist donors with donations including unloading from vehicles, issue receipts, and provide information. Track donor activity, assist transportation with loading/unloading and material handling, ensure safety and cleanliness in donor and production areas, price hard goods as needed, and support events and programs. Requires physical ability to lift up to 50 pounds, operate material handling equipment with safety, and work a flexible schedule including evenings and weekends; the role emphasizes customer service and donor relations in a non-exempt, full-time position.
Required Qualifications
- Must be at least 18 years old
- Ability to speak, read and write
- Ability to speak English in order to interact with donors and customers satisfactorily
- Must present a neat and positive appearance and demeanor
- Must possess good customer service skills
- Must be able to stand for extended period
- Must be able to lift up to 50 pounds frequently
- Must be able to work a flexible schedule to include evenings and weekends
- Possession of a forklift license or the ability to become certified as a forklift operator
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