Donor Center Technician II
On-site · Lubbock, Texas, United States
Job Summary
As a Donor Center Technician II, you will ensure compliance with state and federal regulations while maintaining high levels of customer service and a positive donor experience. Responsibilities include monitoring donor conditions, maintaining donor confidentiality, and ensuring cleanliness in the work area. You will mentor entry-level technicians, perform equipment troubleshooting, and conduct routine quality checks. Qualified candidates will have a high school diploma or equivalent, strong organizational and communication skills, and basic computer proficiency.
Required Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer knowledge and skills required.
- Ability to speak, read, write (legibly and accurately), and understand English required.
- Strong customer service skills required.
- Strong organizational skills required.
- Ability to read, follow, and interpret regulations, instructions and manuals required.
- Ability to understand verbal instruction required.
- Ability to read numbers on screening equipment and perform basic mathematical calculations required.
- Effective communication skills required.
Desired Qualifications
- Three (3) months’ experience in clerical or customer service position preferred.
- Specific certification or licensing based on State requirements.
Additional Requirements
- Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
- Attendance and punctuality required.
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